This Privacy Notice applies to personal information that Deco BLINDS collects and uses about individuals who visit our website (https://www.decoblinds.co.uk), create an account with us, purchase products or services, complete forms, register for promotions, request a brochure or appointment, and/or join our marketing lists (collectively referred to as the “Services”). This notice explains how we collect, use, and protect personal information, as well as your rights regarding your personal data.

About Deco BLINDS

Deco BLINDS is an e-commerce business specialising in the sale of made-to-measure blinds and flyscreens.

If you have any questions regarding the use of your personal information, you can contact us by:

• Option 1: Emailing us at info@decoblinds.co.uk
• Option 2: Contacting our Data Protection Officer at dpo@decoblinds.co.uk
• Option 3: Writing to us at:
  Deco BLINDS Ltd
  7 Cecil Court, Pegrams Road
  CM18 7QR Harlow

Collection of Information

1. Information you provide voluntarily
   When using our website or services, you may provide us with personal information such as:

• Identity data: Your name, title, email, phone number, shipping/billing address, user preferences, company details.
• Payment data: Purchase amount, payment method, purchase date, order history.
• Communication data: Emails or messages sent to customer service, inquiries, requests, etc.

2. Information we collect automatically
   When you visit our website, we may automatically collect information such as:

• Device data: IP address, approximate location, browser type, internet provider, pages visited, operating system, session duration, referring website.

This data is collected through cookies. For more information, please refer to our Cookie Policy.

3. Information from third-party sources
   We may occasionally receive identity data from partners, event organisers, or professional networking sites.

Use of Information

We use your personal information to:

• Provide services: Process orders, delivery, installation, customer satisfaction, fraud prevention, security, and after-sales service.
• Generate analytics: Understand customer behaviour to improve our services.
• Service or support communications: Order confirmations, delivery updates, account changes, responses to inquiries.
• Marketing and advertising: Campaigns, surveys, offers, personalised shopping experiences, and online advertising.
• Legal compliance: Fulfil obligations such as reporting to tax authorities.

Disclosure of Information

Your personal information may be shared with:

• Our group companies: Only for the purposes outlined above, in line with data protection commitments.
• Service providers: Such as hosting, marketing, payment, logistics, insurance, IT support providers.
• Authorities: Where required by law, regulation, or court order.
• Potential buyers: In case of a business transfer, under confidentiality obligations.
• Other third parties: Only with your consent or when legally required.

International Transfers

Deco BLINDS is based in the United Kingdom, but some of our service providers may operate in other countries. In such cases, your data will be transferred securely and in accordance with applicable laws.

Cookies

We use cookies on our website. For more information, please refer to our Cookie Policy.

Your Rights

Data protection laws provide you with several rights, which may vary depending on your country. These generally include the right to:

• Request access, correction, deletion, or portability of your personal information,
• Request restriction of or object to processing,
• Opt out of marketing communications (e.g., via the “unsubscribe” link in our emails),
• Not be subject to fully automated decision-making that may significantly affect you.

To exercise these rights, please contact us. You also have the right to lodge a complaint with a data protection authority.

Data Retention

We store your personal information only as long as necessary for the purposes it was collected. When no longer required, it will be deleted, anonymised, or securely stored until deletion is possible.

Children

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16. If you believe such information has been collected, please contact us so we can delete it.

Updates

This Privacy Notice may be updated from time to time. Updates will be posted on our website, including the effective date of the changes.

Additional Information for EEA/UK

• Data Controller: Deco BLINDS
• Legal Basis for Processing:
• With your consent,
• When necessary to perform a contract,
• Within our legitimate interests,
• To comply with legal obligations.
• International Transfers: Data will only be transferred to countries deemed adequate by the European Commission or UK authorities, under standard contractual clauses, or with your explicit consent.

For any questions, please contact us.